We may collect the following types of information when you book, inquire, submit a form, sign a document, or communicate with us:

a. Full name

b. Email address

c. Phone number

d. Home address or billing address

e. Booking details, including reservation date, arrival time, departure time, guest count, event type, package type, amenities, and special requests

f. Payment details processed through secure third-party payment processors

g. Credit Card Authorization details when a card on file is required or authorized

h. Identity verification documents, including the front and back of a valid driver’s license, state ID, or other approved identification

i. Communication records, including emails, SMS messages, calls, forms, notes, and customer service interactions

j. Incident, complaint, damage, or dispute-related information when applicable