At Katy StayCation, your privacy is very important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you book a stay or interact with our services — whether through our website, third-party booking platforms, or direct communication.
1. Information We Collect
We may collect the following types of personal information when you book a stay with us or communicate with us:
a. Full Name
b. Email Address
c. Phone Number
d. Home Address (for billing or verification purposes)
e. Payment Details (only through secure processors)
f. Booking Details (check-in/check-out dates, number of guests, special requests, etc.)
2. How We Use Your Information
We use the information we collect to:
a. Process your reservation
b. Communicate with you before, during, or after your stay
c. Send confirmations, receipts, or updates
d. Improve our service offerings and customer experience
e. Comply with local regulations or vacation rental policies
f. Address complaints, disputes, or incident reports related to your stay
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
a. Trusted service providers (e.g., payment processors, cleaning or maintenance teams, property managers)
b. Booking platforms (Booking Koala, Swimply, Pool Rentals Near Me) based on their own privacy policies
c. Legal authorities, if required to comply with legal obligations or protect our rights and property
4. Data Security
We implement appropriate security measures to protect your data from unauthorized access, disclosure, or misuse. This includes encrypted transmission of sensitive data and limiting access to only those who need the information to serve you.
5. Your Privacy Rights
You have the right to:
a. Request access to your personal data
b. Request correction or deletion of your data
c. Withdraw your consent to data usage at any time (unless required for service fulfillment or legal compliance)
d. Please note that deleting your information may impact your ability to book or stay at Katy Staycation properties.
6. Cookies and Website Usage
If you interact with our website, we may use cookies to enhance your experience. These may track session data or browsing preferences, but you can opt out by adjusting your browser settings.
7. Children’s Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect data from minors without parental consent.
8. Updates to This Policy
We may occasionally update this Privacy Policy. When we do, we’ll revise the effective date at the top. We encourage you to review it periodically to stay informed.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
📞 (346) 550-7766
📍 Katy, Texas
